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We absolutely can! If you’re a car dealership network administrator or department head interested in optimizing your CDK auto dealership software experience, we can help. SymTec can help you manage the complexity of your hardware and software solutions easily, allowing you to streamline and optimize all areas of your sales, CRM, and IT management needs.

Whether you want your employees and customers to be able to connect to your network or you want to protect your dealership’s information systems from unauthorized access, use, disclosure and disruption, we can help.

The potential risks of data sharing with third parties is an emergent concern for auto dealers.

Simply stated, auto dealers need to know what data is shared and with whom. Equally important is a complete view of the two-way exchange of data with third parties and OEMs.

Can You Eliminate Internet Service Interruptions or Outages?

You bet! SymTec’s CDK Auto Dealership Software support is carrier- and access-agnostic, which allows full use of all service types (Broadband, MPLS, LTE and more).

Maximize Investment in Carrier Diversity

Our CDK Auto Dealership Software IT support also intelligently load balances your circuits and uses all internet links as if they were one.

Can You Ensure our Applications Work, Even During Frequent Circuit Outages?

Absolutely! Our brownout detection and prevention service selects the best circuit to use in real time — this is ideal for voice and video.

What bandwidth do you need? Whatever bandwidth you need to do business, we’ll monitor those services and hold the carriers accountable.

Do You Offer the Fully Managed Always-On Service I Can Trust?

We sure do!

We have the comprehensive solution for auto dealers that use analytics, learning and consulting to address the critical needs of your business. Use it to achieve greater results in every department of your dealership.

Our CDK software consulting utilizes best-in-class tools and employs a large team of subject matter experts to grow your business. With our BDC offering, you’ll have the tools needed to effectively grow your business in sales, service, and parts.

CDK Auto Dealership Software Solutions Drive Efficiency and Growth

Whether you’re looking to grow your business, improve efficiency or achieve greater results in every department of your dealership, SymTec has you covered. Count on us to provide the services, solutions and support your dealership needs to succeed.

Voice Solutions for Ultimate Sales Lead Tracking

If your sales force relies mostly on phone leads, our CDK support employs voice solutions that work seamlessly with your DMS and CRM systems to bring you the best CDK Auto Dealership Software support around.

Full customer info capture on comprehensive screens that pop up when your customers interact with you and record all info comprehensively means you can trace every bit of data from phone leads.

When it comes to the success of your dealership, knowledge is power. The more you know about metrics, trends, benchmarks, and your competition, the better equipped you’ll be to succeed. Our reporting solutions provide the insight and transparency you need to analyze your performance and take action to succeed.

Another Fantastic Option: Text Connect

Text Connect lets you send and receive text messages from any internet-connected device, such as your laptop, desktop or tablet. All messages are stored in the cloud and new ones are pushed to all your devices in real time.

With Text Connect, you can:

  • Send and receive texts from regular landline and toll-free numbers; and
  • Send and receive texts from all platforms, including laptops, PCs, smartphones, and tablets.

When using your smartphone, communications arrive via a standalone app, which syncs with the web application, for easy organization.

Are your employees using their personal cell phones too often?

A recent survey conducted by staffing firm OfficeTeam found that car dealership employees use their own personal cell phones for business calls and texting 43% more of the time than figured by their employers. The bad news for you is that you have no way to measure or monitor these interactions.

This is where Text Connect can help.

  • CDK “text-enabled” landline and toll-free numbers phones, allowing users to send and receive texts from their PC, tablet or smartphone
  • Texts are synchronized across all devices
  • Dealer personnel use web or smartphone apps to interact with customers’ mobile devices
  • Groups of users, like a BDC, can use the same number to interact with customers to increase service continuity.

The old way of calling and leaving a voicemail is quickly dying out. According to Pew Center research, 31% of dealership employees rarely use voicemail or are using it less than a year ago, and 98% of texts are opened and read, usually immediately.

Text Connect helps you communicate with customers in the way they desire and gives you the insight into your staff’s productivity that you need.

Ready to Optimize Your CDK Auto Dealership Software Experience?

For the kind of CDK Auto Dealership software support you need to stay secure, productive, and on top of your game, contact us at 1-800-489-1706 or to learn more or get started right away.


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