Our Purpose
Elevating IT service, Raising the standard of IT support.
We are committed to delivering the best service possible to every individual we serve.
Belief #1
Every individual is important and we will do our best to resolve their IT problems and make them smile.
Belief #2
Progress is achieved when we first understand the real need, and are working towards the right solution for our client.
Belief #3
Always follow through when we say we will do something.
Belief #4
Achieve all expected results. (No excuses or finger pointing.)
Belief #5
We are better together, We recognize our abilities and the strengths of others and collaborate to get the best results.
Meet the Symtec Team
We understand good IT solutions come from a team effort. Only as a group, are we able to consistently deliver the results our clients need.
PARTNERS
![Trevor-Bradford-scaled Trevor-Bradford-scaled](https://www.symtec.com/files/2023/11/Trevor-Bradford-scaled-768x1024.jpg)
Trevor Bradford
Director of IT
![Wesley-Bradford-scaled Wesley-Bradford-scaled](https://www.symtec.com/files/2023/11/Wesley-Bradford-scaled-768x1024.jpg)
Wesley Bradford
Business Operations
![Robert-Christian-scaled Robert-Christian-scaled](https://www.symtec.com/files/2023/11/Robert-Christian-scaled-768x1024.jpg)
Robert Christian
Account Manager
REACTIVE TEAM
![Mitchel-Carlson-scaled Mitchel-Carlson-scaled](https://www.symtec.com/files/2023/11/Mitchel-Carlson-scaled-768x1024.jpg)
Mitchel Carlson
Helpdesk Team Lead
![Randy-Carlson-scaled Randy-Carlson-scaled](https://www.symtec.com/files/2023/11/Randy-Carlson-scaled-768x1024.jpg)
Randy Carlson
Live Helpdesk Support
![Trillium Trillium](https://www.symtec.com/files/2024/02/Trillium-768x1024.jpg)
Trillium Brown
Live Helpdesk Support
![](https://www.symtec.com/files/2024/04/Roman.jpg)
Roman Dotson
Live Helpdesk Support
PROACTIVE TEAM
![](https://www.symtec.com/files/2024/04/Daniel.jpg)
Daniel Duarte
Proactive Team Lead
![](https://www.symtec.com/files/2024/04/Dusty.jpg)
Dusty Petersen
Proactive IT Support
Escalations
![Kim-Spicer-1-scaled Kim-Spicer-1-scaled](https://www.symtec.com/files/2023/11/Kim-Spicer-1-scaled-768x1024.jpg)
Kim Spicer
Escalations Team Lead
![Martin-Romero-1-scaled Martin-Romero-1-scaled](https://www.symtec.com/files/2023/11/Martin-Romero-1-scaled-768x1024.jpg)
Martin Romero
Security Specialist
![colten colten](https://www.symtec.com/files/2024/04/colten.jpg)
Colten Thompson
Data Backup Specialist
![](https://www.symtec.com/files/2024/04/Ezekiel-DeMille.jpg)
Ezekiel DeMille
Escalation Engineer
ONSITE TEAM
![dustin-scaled dustin-scaled](https://www.symtec.com/files/2023/11/dustin-scaled-768x1024.jpg)
Dustin Ashment
Onsite Team Lead
![Aidan-scaled Aidan-scaled](https://www.symtec.com/files/2023/11/Aidan-scaled-768x1024.jpg)
Aidan Oconnell
Onsite IT Support
![Carter Carter](https://www.symtec.com/files/2024/02/Carter-768x1024.jpg)
Carter Barney
Onsite IT Support
![Coming-soon-scaled Coming-soon-scaled](https://www.symtec.com/files/2023/11/Coming-soon-scaled-1-768x1024.jpg)
Brad Gregory
Onsite IT Support
MARKETING/SALES
![Kourtney-Smith-scaled Kourtney-Smith-scaled](https://www.symtec.com/files/2023/11/Kourtney-Smith-scaled-768x1024.jpg)
Kourtney Smith
Marketing Manager
![](https://www.symtec.com/files/2024/04/Ashley.jpg)
Ashley Crotts
Marketing Specialist
![](https://www.symtec.com/files/2024/04/Michele.jpg)
Michele Kenfield
Sales Development Rep.
ADMIN TEAM
![](https://www.symtec.com/files/2024/04/Charla.jpg)
Charla Allred
Administrative Team Lead
![](https://www.symtec.com/files/2024/04/Beatrice.jpg)
Beatrice Gerfin
Administrative Assistant
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.
![IT Buyers Guide](/files/2023/12/ITBuyersGuide-1.jpg)