Our Purpose

Elevating IT service, Raising the standard of IT support.

We are committed to delivering the best service possible to every individual we serve.

Belief #1
Every individual is important and we will do our best to resolve their IT problems and make them smile.

Belief #2
Progress is achieved when we first understand the real need, and are working towards the right solution for our client.

Belief #3
Always follow through when we say we will do something.

Belief #4
Achieve all expected results. (No excuses or finger pointing.)

Belief #5
We are better together, We recognize our abilities and the strengths of others and collaborate to get the best results.

Meet the Symtec Team

We understand good IT solutions come from a team effort. Only as a group, are we able to consistently deliver the results our clients need.

PARTNERS

Trevor Bradford
Director of IT

Wesley Bradford
Business Operations

Robert Christian
Account Manager

REACTIVE TEAM

Mitchel Carlson
Helpdesk Team Lead

Randy Carlson
Live Helpdesk Support

Trillium Brown
Live Helpdesk Support

Roman Dotson
Live Helpdesk Support

Kenneth Rose
Live Helpdesk Support

PROACTIVE TEAM

Daniel Duarte
Proactive Team Lead

Dusty Petersen
Proactive IT Support

Escalations

Kim Spicer
Escalations Team Lead

Martin Romero
Security Specialist

Colten Thompson
Data Backup Specialist

ONSITE TEAM

Dustin Ashment
Onsite Team Lead

Aidan Oconnell
Onsite IT Support

Carter Barney
Onsite IT Support

MARKETING/SALES

Kourtney Smith
Marketing Manager

Ashley Crotts
Marketing Specialist

Michele Kenfield
Sales Development Rep.

Jackelyn Clop
Sales Development Rep.

ADMIN TEAM

Charla Allred
Administrative Team Lead

Beatrice Gerfin
Administrative Assistant

IT Buyers Guide

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The Guide To I.T. Support And Services

Our Mission

Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.

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