Best (and Most Secure) Options to Provide WiFi for Your Hotel Guests
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WiFi connectivity in hotel rooms is no longer considered a luxury — it’s a requirement. How can you provide WiFi that is limited to your hotel guests and completely secure?
Providing your guests with a superior experience is particularly important for small hotels. When people are on the road, they’re unwilling to give up their creature comforts like clean towels, comfy beds — and fast, convenient WiFi access for their many devices. You know the importance of providing WiFi for your guests, but how can you add a layer of security without compromising ease of use? If you don’t have an in-house IT team, the choices on the market for providing WiFi may feel overwhelming. Here are the best options for launching or updating your guest network.
It may be tempting to invest in a high-end consumer WiFi solution, but moving up to business class is more than worth the investment. The security options are significantly different for a home versus business WiFi network. Home networks are not intended for use by more than a few individuals at a time, and even the lightest media use by 10-12 people will quickly overwhelm and slow down a home WiFi network. By contrast, business-class WiFi allows you to indicate different security levels for staff members and for guests. Maintaining this separation between limited guest WiFi access and deeper security levels for staff members reduces the risk of cyberattack and also helps you identify and adjust for unexpected usage.
Here are the key options to keep in mind for your guest WiFi:
Connecting additional devices such as registers, tablets and other point-of-sale devices also requires a greater security clearance, and setting up these user access points and levels are extremely important as you’re getting started with business WiFi. A lack of access points or boosters is often quoted as one of the biggest challenges for hotel management. Roy Kosuge, SVP Corporate Strategy for Sonifi Solutions notes “Working with a skilled provider that can help design a network that balances cost and coverage will ensure strong guest satisfaction”.
Stabilizing the cost to your business, the level of security that you need and the experience of your guests can be difficult, which is why many hotels and other small businesses look for a St. George IT company to help manage this type of project and research. Guests today are all-too-eager to share negative reviews online, and one compliant you’ll often see is the quality of the connectivity within hotel rooms and grounds. Make sure your business always gets a 5-star rating for fast WiFi when you contact the professionals at SymTec today by calling 435-817-9471 or fill out our quick online form to learn more.