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Symptoms
Go File Room doesn’t appear as a printer. File Cabinet is there.
Cause
dll file not loaded correctly.
How to fix
unregister and reregister utgfr.dll file
cd WINCSIUT10 (yes, it’s caused by ut 2010)
regsvr32 /u utgfr.dll
regsvr32 utgfr.dl

If this errors out the first time, just repeat:
regsvr32 /u utgfr.dll
regsvr32 utgfr.dll

SymTec

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