Many oral health professionals like dentists and orthodontists find it challenging to find an IT provider that possesses a good understanding of how dental practices typically operate. For example, most IT providers will have little to no experience with the software that dental practices tend to use.
However, as the owner of a dental practice, you shouldn’t settle for an IT service provider that isn’t aware of the unique challenges that dental practices face. You won’t be getting your money’s worth unless your IT solutions are 100 percent tailored to the needs of your office. Also, you may not be able to take full advantage of your technology unless you’re working with an IT provider that has the knowledge and expertise to help you do so.
Fortunately, SymTec is one of the few IT providers that offer a top-notch remote computer support solution for dentists. Our dental IT professionals have many years of experience providing dental professionals with managed IT services. Here is some information about the advantages your dental practice can expect to reap by forming a partnership with SymTec for IT solutions.
Familiarity with the Software You Use
One reason SymTec is a popular IT solution among dental practices is due to our familiarity with the software you use. Over the years, our dental IT professionals have become very skilled and knowledgeable when it comes to the use of the imaging and practice management software that so many dental practices use. Some examples of software solutions that our dental IT professionals can use include Dentrix, Dentrix Image, Schick, Practice Works, Easy Dental, and more. The main advantage of working with SymTec is that you won’t have to wait for your IT provider to learn the ins-and-outs of the software programs your dental practice uses each day.
Consideration of Your Unique IT Requirements
Here at SymTec, we distinguish ourselves from other IT providers by considering the unique IT requirements of dental practices. We have a precision-based process that we will conduct to access the technology needs.
We will take the time to work with you and your office staff to learn about the IT issues you’re experiencing as well as to learn more about what benefits you want to enjoy your technology. We’ve found that many of the dental practices we’ve worked with were having a hard time taking full advantage of their software programs and technology.
Design and Implement a Tailored IT Solution
After conducting an assessment with a precision-based method, we will apply our knowledge, expertise, and best-practice procedures to design a technology infrastructure that is custom-tailored and built to fulfill your unique requirements. We don’t take the same approach with every dental practice that we work with. Once we’re done designing and implementing an IT solution for your dental practice, all your IT needs will be fulfilled.
Our cost-effective and custom-built technology solutions boast the following advantages:
- Protect the records of your patients.
- Ensure the peak performance of your IT functions.
- Help you remain in compliance with HIPAA regulations.
- Boost your productivity and efficiency for increased profits.
- Compatible with the dental software programs you use.
24/7 Maintenance and Remote Monitoring
We provide dental practices with 24/7 remote monitoring and maintenance to ensure their system remains secure and continues to run at the highest level of performance possible. By forming a partnership with Symtec for remote managed IT services, you will never have to worry about being left to deal with IT issues without support in the form of our resources and the knowledge of our dental IT professionals. When your system is down and you’re unable to provide dental services to your clients, the last thing you want is to be left in the dark to fend for yourself. Fortunately, when you deal with IT issues, you can count on us to help you every step of the way.
SymTec is one of the key leaders in Utah and Idaho when it comes to managed IT services. Not only do we offer excellent managed IT services in general, but we also have top-notch remote computer support solutions that dentist offices across the country have been taking advantage of.
According to Wesley Bradford, the Area Manager,
“SymTec has a great remote solution for small dental offices”.
Don’t waste your money, resources, and time on IT companies that don’t have an intricate understanding of the needs of your dental practice. For more information about the computer support for dentists that we provide, don’t hesitate to contact us.